Complex care

Comprehensive support for life’s most complex needs

At District Health, we provide expert complex care designed to meet the unique needs of individuals with significant health conditions, disabilities, or long-term illnesses. Our person-centred approach ensures that care is delivered with dignity, compassion, and professionalism, promoting independence and enhancing quality of life.

What is complex care?

Complex care, also known as specialist or continuing care, supports individuals with chronic, severe, or multiple health conditions. It goes beyond standard care, addressing medical, emotional, and social needs through a highly coordinated and multidisciplinary approach.

We work closely with families, healthcare professionals, and community services to provide seamless, holistic support that adapts to evolving needs.

Our complex care services
Complex care support
  • Physical disability
  • Learning disability
  • Autoimmune disorders
  • Strokes
  • Sensory difficulties
  • Neurological disorders
End of life support
  • Assistance with washing and dressing
  • Meal preparation
  • Medication support and reminders
  • Discreet Toileting and incontinence care
  • Making comfortable such as repositioning in bed

Who we support

Our complex care services are tailored for individuals who require continuous, specialist support, including:

Adults and older people with complex health needs

Those managing multiple conditions, disabilities, or requiring assistance with daily living.

Young adults with long-term conditions

Supporting young-adults with disabilities or chronic illnesses from birth.

Individuals with neurological conditions

Including strokes, dementia, multiple sclerosis (MS), Parkinson’s disease, and motor neurone disease.

People with physical and learning disabilities

Helping individuals live independently and participate fully in their communities.

Those with chronic illnesses

Supporting conditions such as diabetes, heart disease, respiratory conditions, and autoimmune disorders.

Mental health conditions

Providing ongoing support for individuals with severe mental health challenges.

Key elements of our complex care services

Personalised care plans

We develop person-centered care plans that consider each individual's unique health needs, personal preferences, and social circumstances. 

These plans are regularly reviewed and updated to adapt to changing needs and ensure optimal care delivery.

Multidisciplinary approach

Our care teams consist of diverse healthcare professionals, including: 

  • Doctors and Specialists: Overseeing medical diagnoses and treatment plans. 
  • Registered Nurses: Providing daily medical care and monitoring health status. 
  • Therapists: Offering physical, occupational, and speech therapy for rehabilitation and improved functioning. 
  •  Social Workers and Counsellors: Supporting emotional and social well-being. 
  •  Care Coordinators: Ensuring seamless integration and communication among all care providers.

Integrated care services

We coordinate services across various sectors, including healthcare, social services, and community support, to provide comprehensive and cohesive care. 

Our integrated approach minimises gaps in service delivery and ensures all aspects of an individual's needs are met efficiently.

Flexible care settings

  • Home-based care: Providing medical and personal support within the comfort of the individual's home, promoting familiarity, independence and convenience. 
  • Transitional care: Assisting individuals in smoothly transitioning from hospital to home or other care settings, ensuring continuity and stability in care.

Technology-enhanced care

 Utilising advanced technologies to improve care delivery and accessibility, including: 

  • Telemedicine services: Facilitating remote consultations and health monitoring. 
  • Assistive device: Providing equipment such as mobility aids and communication tools to enhance independence. 
  • Health monitoring systems: Employing digital tools to track health metrics and alert caregivers to changes in condition promptly.

Benefits of choosing District Health for complex care

Improved quality of life

Our comprehensive services aim to manage symptoms effectively, reduce hospital admissions, and promote overall well-being.

Enhanced independence

We focus on empowering individuals to maintain as much independence and dignity as possible through supportive and adaptive care strategies.

Family support

Providing respite and support services to families and caregivers, ensuring they have the resources and assistance needed.

Seamless care coordination

Our integrated approach ensures a continuity of care and that all aspects are well-coordinated, reducing stress and improving outcomes for clients. 

Professional and compassionate care

Our dedicated team is committed to delivering care with empathy, respect, and professionalism, fostering trusting and supportive relationships with clients and their families.
Get in touch

Experience the distinctive care of District Health

At District Health, we understand the complexities and challenges associated with managing long-term and severe health conditions. Our mission is to provide comprehensive, compassionate, and personalised care that meets and exceeds the expectations of those we serve. 

Contact us today to learn more about our complex care services and how we can support you or your loved ones in achieving the highest possible quality of life.